By far the best customer service experience I have had at a car dealership. Preston and his team were extremely kind and professional. They answered every question we had and always attentive. Would recommend to anyone!!

Harrison Barnette is amazing!! Very professional excellent communication!! I will be back to Walser thanks to Harrison! He deserves a raise! Thank you so much!

I bought a used truck recently and Preston and Donnie were the best. Great service and friendly

This place was amazing when I was in a real jam. The family was on a 2 week RV trip from SC to Rocky Mountain National park when we encountered the dreaded "you have 10 restarts left" DEF error code. Obviously, we had to get this fixed immediately since we couldn't even get back home on 1- restarts. Several other Mercedes dealerships in Kansas said, "We can't work you in until October - guess you will have to fly home and back." I was beginning to panic and regret getting a mercedes based RV in a ...

My family and I had a good experience, Donnie was very helpful, positive attitude, and outgoing personality. We highly recommend him!

The staff was very nice , pleasant and professional. I felt like I was treated with much respect.

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Walser had our Dimond in the rough. My Family was looking for a used truck to fit our lifestyle out here in Colorado.We spent several weeks looking for trucks out here before we found "The ONE". We were a little hesitant about the process of buying a car out of state but Donnie was the man. He sent video of the truck so that we could see the interior and exterior without being there. He made the paperwork no hassle but best of all Donnie picked my Son and I up at the airport himself, in one ...

The Best! I was treated very nicely, with proficiency in a very timely manner.

Great service. Had a problem with my g500 and the service manager called and helped me same day!! Great place great service department!!!

My wife's ML350 4MATIC was in need of a new A/C Compressor+Drier, they had allof the parts and had us back out on the road in no time. They turned a bad situation into a wonderful experience for us. The service manager, James, and his his entire staff were just great.......

I purchased my Mercedes through this dealership, though I was from out-of-state, due to a car problem while traveling. My salesman, Steve Harris, was so helpful and personable. His follow-through has been top notch!

I recently bought a Mercedes GLB 250 at Mercedes-Benz of Wichita and the buying experience was totally hassle-free. I had made an appointment with Preston Farha, a customer specialist, and he greeted me at the door. Preston took very good car of me during the buying process that took less than two hours. Preston finalized the purchase by setting up the MercedesMeConnect app and pairing my phone to the new vehicle. Lastly, Preston explained features of the vehicle before I drove off.

My new GLA was just delivered to Rhode Island from Witchita. I was extremely nervous buying from out of state. But it was “the one” for me. The price was fair. Delivery fee was reasonable. Preston helped me with all documents and my many many questions through text (which he always answered) in a timely manor. And zoom call to walk me through the buying process. I’m extremely happy.

My experience was absolutely excellent and the car purchasing process was painless. Although I'm out of state (Texas), I purchased my 2022 A220 Rose Gold Sedan from this delearship and was not disappointed. Tori Slayton was able to advise me of all the necessary steps, including financing through Mercedes, all the way to helping me set up transportation for car delivery to my city. I recommend to anyone who is interested in buying a Mercedes to do so through here.

We drove from the Denver area to purchase a vehicle from Tori Slayton. She had all the paperwork ready and we were on our way in less than 30 minutes. Fantastic client experience!

I bought Mercedes which was delivered to me to IL, came in perfect condition. Buying a car is always a risky but Tori Slayton with Mercedes of Wichita provide me all info I requested in very professional an kind manner. It was pleasure to work with her, immediate response to everything I asked. I definitely enjoy work with her, thank you Tori! Also on further steps with buying this vehicle, I had great and professional support from Austin Cole and Dallas Owen. Thank you guys!

We had THE best car buying experience with Tori. She was so great about sending me information and Ipackets on the vehicles I was interested in. The buying experience was amazing … Tori had us in and out in less than 2 hours, from test drive to walking out with our new SUV. Would most definitely recommend Tori. She was wonderful. And Wichita Mercedes Benz!!!

Dan in the service center did a great job of taking care of me! Our sprinter had to stay in the shop for a few days, so they made sure I had transportation to get to and from the dealership.

Came to Wichita to purchase a new Land Rover next door and had a horrible experience. Decided to swing into the Mercedes dealership and see some new cars. Mentioned I liked the Land Rover and wanted to buy it but had a bad experience and found out my amazing salesman at Mercedes could sell me the LR since they are owned by the same parent company. My experience immediately became better and Shawn was so awesome to work with! I highly recommend him and while he was a Mercedes expert he was quick to learn all the Land Rover info ...