We purchased a car from Walser earlier this year. What an enjoyable experience it turned out to be. Our customer specialist was Shawn Bontrager. He discovered a small problem with the vehicle upon delivery but assured us Walser would take care of the repairs, and that they did. Even facing supply chain delays they were able to secure the part we needed within a reasonable amount of time. Shawn kept in constant contact giving us updates to their progress. I would highly recommend him and Walser to anyone wanting to buy a car. Shawn and Walser give first class service, ...

Wonderful experience! Lam made buying a car on my own the first time so easy! Zero stress and I LOVE my car!

I just got the car 90 minutes ago I didnt get a chance yet to try all the interior functions as it got dark right away. Everything went well not looking forward to dealing with the CA DMV just gave me the shivers thinking about that .. Walser Mercedes of Wichita was great and helped me through everything including shooting 3 custom videos. Jonathan Thresher was my person there and he was great best experience buying a car ever. Its now safe and snug in its new home. Its too bad there was a 1,300 mile distance between me and car at the start ...

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The Mercedes service department did a great job servicing my C300 plus they were very courteous and knowledgable in knowing what needed to be done. At a later date I had a few questions about my car and was helped by the service dept. IMO service is a big part of what type of vehicle I own, so I'm thankful to have the Mercedes Service Dept backing up my vehicle!

I am totally impressed with this dealership, especially with the Service Manager, Chris Gallagher. I live in Texas and was visiting my parents in Wichita when my check engine light came on in my sprinter van that only had 2,500 miles on the engine. I called and then went to the dealership. Chris Gallagher greeted me when I arrived. I had no appointment but did not want to try and drive home only to get stuck in the middle of Oklahoma with a broken down van. Chris asked if I could leave the van with him and he would get it ...

Straight forward customer service. Steve Harris answered any and all questions my husband or I had in a timely manner. Delivery and paperwork went very smoothly.

Our first Mercedes Benz. Dan Nagel is a Customer Specialist that is truly helpful to his customer. We had done our research on the model, color, and options of our first Mercedes. Instead pointing us in a different direction of the vehicle we wanted. He stayed the course and was able to give us a couple of vehicles to choose. After we chose the perfect vehicle he went over each option and how to program to our needs. Even gave us a couple of pointers. Introduced us to the service manager as well. Another great representative for Walsers Mercedes. We ...

They communicate promptly and graciously. Sorry we live too far from Wichita to negotiate for a car that is appealing especially with such low mileage.

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Steve Harris did a great job of being my eyes and ears due to the three hour location difference. When we made it down to Wichita to check out the vehicle, Steve was very helpful and the process was smooth. We love our new vehicle. The zero back and forth game is a huge perk with this dealership. Thanks Steve and Walser.

Steve Harris was very helpful. He was good at communicating, even on his day off. He went the extra mile. The dealer handled all paper work in a timely manner.

I walked in on Monday after work and bought my S550 in the shortest time you would imagine. The process was smooth, I didn’t have to do much from my side Zach Sherman had everything handled. He is very professional and understands the assignment! He knew exactly what I wanted and did not waste time 😊😊.

I had the pleasure of working with Zach Sherman, who was able to finalize the sale with me out of state so easily. Picked me up from the airport and had me out of the dealer in less than an hour. best car buying experience so far

I had the best experience working with Zach he was very helpful and made the process so easy! Thank you so much for helping me get my dream car

Very pleased with our purchase our salesman Steve Harris was great to work with no pressure sales or no pressure up sales. We had a small issue with a tire right after purchase and they replaced them all at no cost to us. The replacement was quality name brand not cheap junk. We will be return customers.

Zach was amazing. He listened to what we wanted and how much we were willing to spend. He was prompt and handled most of the paperwork before we arrived. Would definitely recommend Zach if you are looking to have a smooth, easy car buying experience!

Zach made our car shopping experience enjoyable and easy. He was honest with the answers to our questions and allowed us to check multiple vehicles out before we made our final choice.

Very nice place with the best sales and service people. A lot of choices. James in the service department was exactly what you would want in a professional that knows what he is doing and very helpful in every aspect of the job.

I have purchased and traded many cars from out of state dealers over the years. I 've had good and bad experiences. I would rate my dealings with Zach Sherman as one of the best. He was very responsive to my emails, brokered a fair deal, kept me informed on every step of the deal, and always followed up. He was extremely easy to work with and very professional. Overall, it was an excellent experience dealing with MB of Wichita and specifically Zach. I trade cars a lot and I will always consider Zach and the Walser Auto Group when ...