Customer Testimonials
Me encantó el Mercedes, era lo que Yo buscaba, con todos los detalles que quería, viajé desde Sioux Falls hasta Wichita para buzcarlo.Al fin lo encontré! Gracias a Shawn,el joven vendedor,por su paciencia y amabilidad.
Best car buying experience ever. Had spent hours at another dealership without an agreement. Then found them and closed a great deal within 10min. They are very upfront and fair on their price as well as on the value of your trade-in. I highly recommend them. Nick Rupp helped me.
We had looked for months to get my wife the perfect car. After she test drove a Mercedes at our local dealer we decided this is the right car. The sales representative told me there were no vehicles in the surrounding area with the options we wanted. I looked on line and found about what we wanted in Wichita. I contacted their salesperson Lam Nguyen who helped get us our car. He had it delivered to our house. Great experience
Nice , helpful sales staff. Purchased a used vehicle, and was happy with the condition that it was in. Would come back and see them again for sure.
My Service Advisor Christopher was very helpful. He was kind and professional. Thank you.
I encountered a friendly & knowledgeable sales staff that answered my every question. I never once felt the slightest bit of “sales pressure.” You don’t get handed off from the salesperson to the finance manager to the warranty manager the one well trained sales person is with you beginning to end.
They were very knowledgeable and never pressured us in any direction other then the one we wanted. They had the vehicle we wanted and the rest was smooth. They had a very professional driver named Darell drive our Infinity 2-1/2 hours away with excitement in his voice of the wonderful country he gets to see. I call it families caring for families.
I was super happy with my car buying experience. Steve my sales person was incredibly professional. It was easy and hassle free. I had an issue with my car upon purchase and did not take it immediately. The service staff corrected the problem and I had great communication with James the entire time they were working on my car. I fully recommend Walser.
My husband and I traveled from Oklahoma to Wichita to purchase a vehicle. Drina was our salesperson and she did an amazing job! By far the best Mercedes Benz Representative I have met during my search to find a 2021 CLA 250. She was professional, accommodating and knowledgeable! She did such a great job that I personally wish I could have her assist me with my vehicle each time! Honestly, the dealership in Edmond is nothing compared to the service I received from Drina in Wichita. Thank you Drina!
I am ecstatic about my Mercedes purchase from Walzer! I researched it first online than made an appt to meet Zach Sherman who was superb, not only in getting everything ready but being detailed and straight forward and making suggestions about my purchase. I was truly impressed with the whole sales process and how low stress it was. Ask for Zach!
Friendly people, and they work hard to make things work for YOU. Great experience.
We had a wonderful experience buying our convertible. Steve Harris answered every question we asked and Chris in the service department went over and above all our expectations. Great place to visit.
We had a great experience buying a new car from Zach Sherman.
I had been looking for a specific S560 with certain options and found it at Walser, which was 1600 miles from my home. Dan Nagel was first rate and while offering no pressure, was completely thorough in explaining the vehicle in great detail. The car was transported quickly to me and it arrived 100% exactly as described. I would most certainly highly recommend Walser and Dan specifically to anyone in search of a great and straightforward purchasing experience.
Thank you so much to Zach who helped me through the entire process! I traded in my Mercedes CLA 250 for an Audi Q5. I was looking at many smaller SUVs and Zach was patient and so helpful! I will for sure work with Zach again next time!!
Your not a customer, your a client. Professional services have clients, Walmart and discount stores have customers. A vehicle purchase is typically the second largest purchase, after a home from most people, Steven Harris made the experience of car buying, informative, professional, clear and concise. From a brief phone call, to receiving a personal video link touring the vehicle, then a follow up requested detailed video of the drivetrain and elements most buyers don’t care about. All communication was professional, courteous, and timely. Flew into Wichita with driver waiting to shuttle to dealership. The car was detailed, with temp ...
Absolutely unbelievable experience at Mercedes-Benz of Wichita. Painless car buying experience with phenomenal people helping my wife and I through the process. We called about a vehicle online on Thursday night, and had this vehicle Saturday morning. We drove from Arkansas because of their competitive price, as well as a fair trade offer for our car. They offered exactly what I thought our trade was worth. I sent pictures of the vehicle from our house, and they had an offer for me in a couple hours. Walser has absolutely nailed the car buying experience. You deal with the same person ...
Had a great experience purchasing my first Mercedes! Dan And the other staff at Walser were really easy to work with.
Prompt response and vehicle ready for a test drive when I arrived. Excellent process. Awesome job Zach!
Dan Nagel was excellent to work with from start to finish. He helped me purchase my dream car and for that I am thankful! They’re great and hassle-free.
Love the no haggle pricing. The paperwork was a short and simple process. They allowed me time to make sure I loved the car. At no point did I feel pressured to make any quick rushed decisions. Best car buying experience ever!
Lam was my Sales Advisor. Very experienced he’s been with Scholfield before Walser took over so he’s been with the company for 15+ years. Definitely knows what he’s doing in the car selling scene. Felt no pressure on making my purchase. Everything just went absolutely smooth with paperwork. Allowed me to personally take the car for a test drive “alone” which shows trust and not many car places allows you to do so. Overall my experience with Lam and Walser was superb. We’ve bought several cars directly from Walser and it’s always a pleasant experience. Looking ...
I have searched for the car, did the paper work and eventually bought it all via text and phone. service was excellent and i never though i could buy a car by phone and have it delivered. Drina and Nick were both excellent and of great help
I loved working with Shawn at Wichita Kansas Mercedes-Benz dealer.Definitely a five star Mercedes Benz person. I bought a 2017 SLC 300 outstanding car it was shipped to my house👏😎 it was exactly what they said it was 🤩
Zach Sherman provided outstanding customer service!
I saw the ad on Autotrader, text the number and Nick reached out to me next morning. Complete stud. Pricing was phenomenal and for the advertised price they gave it to me which included up to $1000 in shipping. I live in Utah and local Mercedes dealers for the same car wanted nearly $5k more that what Nick sold to me for. I definitely plan on returning to buy another vehicle. We buy new cars every 18 months.
From the front door on, the experience at your showroom on was a very impressive display of passion for customers. Everyone with masks and taking every precaution to have a safe atmosphere. Sales Advisor Lam and sales manager Austin? (I hope I got the name and title right) were great; as was the rest of the sales department associates. Everyone very polite from the nice lady that greeted us at the front door to the other employees who carefully socially distance and at the same time maintaining an open and friendly atmosphere. You would have thought I was trying out ...
We felt that we were treated with the utmost professionalism and courtesy and would do business again with Mercedes-Benz of Wichita and a special thanks to Zach Sherman who made this purchase a positive experience
Steve Harris made the experience seamless. Very helpful and knowledgeable. Love the car! Love the SUV! Love Walser!
Great job by are salesman very happy with the car
I had been looking for a car a long time. Couldn’t really get out to look cause of my work schedule, and the heat, due to air conditioner not working in my car. Mercedes Benz accommodated me and brought vehicles out to me to look at and test drive. I finally got the vehicle that I was looking for. I drove a 1999 Cadillac Escalade for 18 years. I traded it in for the 2013 Cadillac SRX. Wow what a big difference. Thank you so much for helping me to accomplish my goal. I miss my Escalade, but I am loving my ...
I recommend Zach Sherman! He made this process totally easy for me.
I had the best experience working with Mercedes Benz of Wichita. Zach was so helpful and made the process easier and more enjoyable! Finding my dream car was not easy, but with the help of Zach, he made that possible!! Thank you so much!
Zach Sherman, is the man!! He made this whole process so easy for me. He was always reachable, and i really appreciated that. I highly recommend him!! Thanks for helping with my purchase.
I absolutely love my new purchase from Mercedes Benz of Wichita!!! I want to also give a special thanks to my salesman Zach Sherman he made my out of town sale a smooth and easy one!! Will definitely be recommending others to them!!
Shawn Bontrager was great to work with! He answered all of our questions timely and went above and beyond to make our purchase of the GLE go smoothly! Highly recommend!
I am very satisfied with this c35. Thank you very much Zach for your help and counseling.
Worked with Drina, who was absolute amazing! I was very well taken care of, allowed me to leave while they gathered info/options and then called me back when everything was ready. Came in, signed and was done. Probably the easiest car purchase I have ever made...might have helped a bit that I drove away in a Mercedes that day, but who’s counting!
I really enjoyed working with Shawn and Nick when I purchased a C-class sedan. They were extremely helpful and responsive. Thank you!
This is one of the best place to go to for car purchase. All of the staff were very friendly. Zac Sherman helped us with the purchase and if you want someone to direct you in the right path he is the guy you want. He is really that good and very professional!
Really enjoyed working with Zach. He was honest, friendly and helpful throughout the process. He was very informed on the vehicle we were interested in. It was clear he had done his research, and he was able to answer all of our questions. We would highly recommend!
Thanks for the effort even though I did not make a purchase with this dealership. Quick response, reasonable price, honesty dealers. If you are looking for online purchase due to COVID-19, call them. You will receive out the door price including reasonable shipping fee. If you are foreigner like me, I highly recommend to speak with Zach. He will make you feel comfortable about language. I will look here first for next purchase Mercedes-Benz.
It's was the best experience I have had buying a car.he didn't pressure me and was very helpful answering all my questions. I would recommend him to anyone
Steven was an amazing salesman. Never tried to sell me anything I couldn’t afford or didn’t want. He made my car buying experience simple and easy. This man could sell beer to a brewery!
Drina and Dalton are fantastic! This is my first time buying a Mercedes and these two were great about answering my questions and making sure I was comfortable throughout the entire process. I am so excited about my newest purchase!
Awesome staff and excellent service!!
Worked with Zach on getting my new GLA 250 and I enjoyed every minute of it and I am very happy with my purchase.
Great people and vehicle selection
Great staff, very professional & the purchase process was phenomenal. Special thanks & kudos to Dan Nagel for all he did.
Our salesman, Vy, is great. He goes above and beyond for his customer. This is the 3rd time we have purchased form this dealership and each time Vy, has been great to work with. There was an issue that he handled perfectly and made customer service a priority.Vy has excellent integrity. I would highly recommend Vy for a great experience from start to finish. This last time, I made the deal over the phone, the dealership delivered my new car and drove my trade in back..... So easy to work with.
Although I didn’t buy from them, they were extremely responsive when I had questions! I received an email and a text message showing me the vehicle I had questions on. The only reason I bought from another was because the price of my dream vehicle was a tad out of my price range.
This is the first car I have ever purchased completely online. Lam responded to my questions quickly and took additional photos of the car that I did not see online. Once I decided to purchase MB of Wichita had a local notary come to my house to complete the transaction. Then, they set up shipping and it was delivered quickly. I will never go anywhere else to buy another car. Great experience.
After shopping for a car in Kansas City, I called Walser in Wichita. Dan answered that call. He listened patiently and calmly said after getting basic information, “Check your text message”. Dan delivered within ten minutes snapcell videos of two cars. We purchased the first automobile In the video within 24 hours, due to his calm and no pressure sales attitude on a fabulous car. I definitely recommend Dan and of course, Walser Mercedes Dealership🤩.
First time I bought a car that was fun quick and easy. Nick did a great job. I knew what I wanted in a car but didn’t know what car would check all the boxes. Nick sure did. I literally smile every time I drive my new car
I have never bought a car online but a random Facebook popup from Autotrader came up and it was a beautiful 2013 Mercedes Benz E350 Bluetec. I have always wanted one and this one has low miles and was the exact color scheme I was looking for. I gave the dealer a call and was assigned Drina as my sales professional. What a wonderful young lady and a true sales professional. Constant follow up, met all of my needs with the vehicle purchase, even went above and beyond by picking my up at the airport so I didnt have to get ...
Dan N. Was very helpful through out the whole process and made the whole experience almost effortless.
Dan did a great job of keeping us informed throughout our search. We came away feeling like he genuinely appreciated our business. Great experience overall.
Steve was a great person to deal with. Great experience! No pressure sale. Covid Safe office to sign papers. Vehicle was clean and gas tank was filled.
I was looking for a pretty specific car, color, feature set. I found it and was able to work through Shawn Bontrager flawlessly. I spoke with Shawn and he sent me the ipackage with an introductory video with his walk through of the car. While the car was only 175miles away I didn’t really have time to drive to see it in person. With Shawn’s continued help I felt comfortable enough to move ahead and purchased the car on Friday and had it delivered the following Tuesday. The Mercedes valet driver spent about an hour walking through the ...
Lam made the entire experience effortless, I would highly recommend him. He is very knowledgeable and a no pressure salesman. I’ve purchased from Lam before and I love my GLS450!!
I purchased a 2019 Mercedes here in January 2020. Staff were friendly, helpful, respectful, & my overall experience was excellent.
Excellent customer service, they listen to the customer. I really love this car! I will definitely recommend this group to anyone looking for a quality vehicle with upfront pricing.
I was looking all over the country for a particular vehicle and Mercedes of Wichita had one. I was hesitant to buy out-of-state, but my salesman, Nick Rupp, made the transaction painless. Right before I made the purchase, an even better car suited for me came in and I abruptly changed vehicle choices, but it did not make a difference to Nick. Great experience buying from a great salesman. I would gladly purchase another vehicle from Mercedes of Wichita!!
Shawn Bontrager was great to work with. He was knowledgeable and if he didn't know the answer to my question, he found it out. He was not pushy, which was even better, he just helped, listened, explained and we left with a GREAT purchase. We would greatly recommend him to work with and Mercedes-Benz of Wichita. Thanks again, Shawn!
Both Daniel and Austin were very helpful and if either of them told me they would get something done, it happened. Looking forward to arrival date and my part of the shipping cost. After that then I can tell my wife what I did. Lol!!!
Dan Nagel was a great salesman and answered all my questions. I appreciate the tour of the dealership and commitment to customer service during these unprecedented times. I felt at home and welcomed by the smiles of the agents in the building. Thank you.
Wonderful experience during my 3rd lease swap! At a crazy time Mr. Harris brought me my car, wiped it down with Clorox and the paperwork was a breeze! I am always impressed by Walser and the professionalism! Keep up the amazing work!
The entire experience was awesome! The Sales guy was the best at follow-up, and even sent a walk around video, since we purchased without seeing in person. The car arrived so promptly and with a full tank of vase even! I have purchased 9 other cars online over the years and this experience was by far the best! One of the main reasons is that they never handed me between departments - I had the same person from start to finish on text!
They were the best. Lam took care of on both of our last purchases and he is the best. Love my vehicle. The experience was easy and hassle free
Friendly, welcoming and proper Covid protocols. Purchased a used Mercedes Benz and we were treated as if we were purchasing a new vehicle. Well done Walser
Where do i start.. BEST PLACE TO PURCHASE A CAR, Hands Down. From the friendly staff, to how clean and professional looking the dealership looked, it made me feel right at home. Purchase was fast and easy, they even took care of my Title/Registering of the Vehicle. I purchased my dream car here(17' AMG Coupe C63s Edition One ). My man NICKOLAS RUPP Helped me the entire time. If you want a great salesman, take my word this is your guy!
I recently came across one of their ads online when I Google searched what I was looking for, which was an Audi. I called the # listed and reached Drina. Told her I live in NC, and was interested in the car. She told me about their offer to pay half of a flight for me to fly to Kansas to see the car or they would pay half of the transportation cost to deliver the car to me. That sold me, so I booked the next flight and was in Kansas meeting the lovely Drina the next morning. Drina was ...
