Customer Testimonials
Had a recent service appointment to fix some interior rattles after having some hail damage fixed at another shop. The issues were quickly diagnosed and fixed and my car is 100% again.. my service advisor Emily was awesome!
I’ve been looking for my first car like months. I found some good deals, not “great” deal. Finally, I saw this car(Ford escape) on online at Walser Auto Campus, and I really liked it. I went to Walser to check it out and test-drive. Inside of a car was spotless and clean even it has been running more than couple years. And brake/acceleration was so smooth, that made me to drive easier. Dan M was great to work with, and absolutely had the best experience with him! He knew all the information about the car, and made ...
I took my 2009 328I in for the airbag recall and pulled up to the service door shut it off and tried to pull the key out and it wouldn't release tried to restart and nothing. Went in and talked to Christian he came back out with me and tried nothing happened he went and got a mechanic which got a battery booster jumped it 1st in front then the back and got it going and in all come to find it had 3 recalls on it. They got them all replaced charged my battery and off I went. I just want ...
Walser's staff are an absolute pleasure to deal . Particular thanks to Michelle Anderson at the BMW store. Honestly I have never seen such a transparent and drama free process. I have bought several dozen cars in my life and know the difference. Try them out and you will not regret it.
Hi Scott:Recently, had my RX 350 in for 90K service. I always ask for Jeff Kasting because for over 30 years he has taken great care of me. However, the last time I was in, I asked him, "who does your detailing work on Lexus vehicles". He said, "we don't do it anymore", because we don't have enough space and the personnel, so Auto Image does our work". I went to visit Auto Image and they said, "they got out of the business and don't do it either because they couldn't make any money at it"! It is really surprising that ...
I took my BMW 540i in to get a oil and filter change and to check on a recall notice. Christian always take very good care of me! He set me up with a loaner vehicle while they worked on my vehicle. And when it was finished he called me and told me it was finished and explained everything in detail.
I have 2013 BMW and it needed to replace the engine. BMW will cover 70% and I had to pay 30%. I asked them to give me some discount since it was not my fault that BMW gave a faulty engine. The told me we will do some discount, so told them to change. After everything done I had to 3400.00 out of my pocket which 30% no discount. This is very disappointing. Rather than that everything is good here.
